Citation Payment Plans

CITATION PAYMENT PLANS

The City of Norwalk offers monthly payment plan options for parking citations.  Customers who enroll in payment plans must make minimum monthly payments based on the total amount of outstanding citations on the payment plan. Failure to make minimum monthly payments and/or failure to complete the plan by the completion date results in plan cancellation and penalties added to past due citations.

Once the payment plan is cancelled, no re-enrollment is available.  Payment plan contract extensions or revisions will not be granted. Payment plans are not available for citations on vehicles that are currently towed.         

Standard and low income payment plans are available.  Details are below.  For additional information, please contact the Department of Public Safety at (562) 929-5732.    

Standard Payment Plan application is available here

Low Income Payment Plan application is available here

Frequently Asked Questions (FAQ) sheet for Low Income Payment Plan is available here

Standard Payment Plan

Individuals can enroll a maximum of $1,000 in fines and penalties per calendar year.  Timeline for completion and minimum monthly payments are based on the total amount enrolled in a payment plan.  There is no penalty for paying off the balance prior to the expiration of the payment period.

Low Income Payment Plan

The registered owner or lessee of a vehicle who qualify as low income may request a special payment plan based on income status.  The time frame for this request must fall within 120 days of the issuance of the citation, or within 10 days of the administrative hearing determination, whichever is later.     

If your application is approved, a payment plan is set up for you based on the original bail amount for the citation.  In other words, late fees and penalties are waived; however, they will be reinstated if you fail to comply with the payment plan due dates and payment amounts.  There is no fee to participate in the payment plan.

Timeline for completion of minimum monthly payments are based on the total amount enrolled in a payment plan. There is no penalty for paying off the balance prior to the expiration of the payment period.

 ¹The duration of payment plans varies based upon the amount owed but will not exceed 24 months.

² The payment plan caps the monthly payment amount at $25.00 if the amount due totals $500.00 or less.

Low Income Payment Plan Eligibility

A person qualifies for a low income payment plan if they meet either of the following criteria:

• Monthly Income: Registered owners or lessees of a vehicle whose monthly income is 125 percent or less of the current poverty guidelines in the Federal Registered by the United States Department of Health and Human Services (income levels below) are eligible for a low income payment plan.

• Recipient of Public Benefits under one or more of the following programs:
  • Supplemental Security Income (SSI) and State Supplementary Payment (SSP)
  • California Work Opportunity and Responsibility to Kids Act (CalWORKS) or a federal Tribal Assistance for Needy Families (Tribal TANF) grant program
  • Supplemental Nutrition Assistance Program or the California Food Assistance Program
  • County Relief, General Relief (GR), or General Assistance (GA)
  • Cash Assistance Program for Aged, Blink, and Disabled Legal Immigrants (CAPI)
  • In-Home Supportive Services (IHSS)
  • Medi-Cal

A person may demonstrate that he or she is low income by providing either of the following information, as applicable:

• Proof of Income
  • A pay stub or another form of proof of earnings, such as a bank statement, that shows the individual meets the criteria set forth above regarding monthly income, subject to review and approval by the Department of Public Safety.
• Proof of Receipt of Public Benefits listed above, including, but not limited to:
  • An electronic benefits transfer card, subject to review and approval by the Department of Public Safety.

*If a person’s low income status is found to be willfully fraudulent, fines and fee reductions will be overturned and full amount of fines and fees will be restored.

Applications are available here: 

Payment Plan Payments

Minimum monthly payments are due by the 1^st or 15^th of each month, depending on the payment plan contract due date. 

The City of Norwalk does not send monthly payment reminders. If a payment is not made by the specified due date, citations for regular payment plan participants will be immediately removed from the payment plan, and it will not be reinstated. 

Low income payment plan participants are allowed a one-time extension of 45 calendar days from the date the plan becomes delinquent to resume payments.  If payments are not resumed within 45 calendar days from the date the plan becomes delinquent, all applicable fees will be reinstated (late fees, DMV lien, etc.).  Once a citation is removed from a payment plan it will not be reinstated.

Additional resources: Sidewalk Vending Appeal Hardship Waiver Bilingual