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Norwalk Public Safety Quadrant Program

United to Make Norwalk Safe: The Quadrant-Based Neighborhood Community-Policing Initiative

Norwalk is proud to introduce its Quadrant Officer Program, which revolutionizes our response to community quality of life concerns. This approach is a quadrant-based system, meticulously crafted to respond to our communities’ diverse needs. Dedicated officers in each quadrant act as responsive intermediaries, bridging the gap between our community and essential support services.

Recognizing the distinctiveness of each quadrant’s concerns is pivotal. This ensures that interventions seamlessly align with the unique characteristics of each community.

Quadrant Officers are more than just law enforcement; they're compassionate listeners, facilitators, and mediators. Carefully chosen for their communication skills and empathy, they connect residents with vital resources and tailored services. This community policing program marks a new era for our city, guaranteeing your concerns are heard and our community thrives.

For more information, call Public Safety at 562-929-5732.

Description of Activities

 Since its establishment in March of 1989, the City of Norwalk Department of Public Safety has evolved into a model for cities and law enforcement agencies throughout the country.

The Department of Public Safety was developed in order to establish the concept of community-based law enforcement services and to channel the efforts of the community, law enforcement, education, probation, prosecution, courts, and social services towards a common objective. The goal of the City, in developing the Department of Public Safety, was to find effective solutions to neighborhood concerns of crime, vandalism, gang activity, juvenile delinquency, narcotics activity, and the general "quality of life" issues in the Community. Through a unique and progressive mix of services, inter-agency partnerships, and community support and cooperation, the Department of Public Safety regularly resolves many neighborhood issues before they require a law enforcement response.

The Department provides residents and business owner’s access to public safety and law enforcement programs and services. Public Safety Officers (PSOs) respond to requests for safety services and information, handle municipal code enforcement, parking enforcement, conduct high-visibility patrols of the City's parks, facilities, neighborhoods, and commercial and business areas. PSOs also conduct informational outreach to the Community on public safety matters. A comprehensive listing of services available is provided in this web page.

Public Safety Director

Ozzie Ramos

Mr. Ramos took over as Director on November 7, 2022 and brings with him over 28-years of veteran experience with the LAPD.  

He grew up in the South Los Angeles region of L.A. County and served as a Public Safety Officer for the City of Norwalk early in his career. During his tenure with the Department, he helped organize a city-led effort to reduce graffiti and juvenile delinquency. Mr. Ramos also served as the Community Liaison Officer with the City of Paramount’s Department of Public Safety before joining the LAPD.  

While with the LAPD, Mr. Ramos utilized a collaborative approach to reduce crime and build community support, as he understood the balance of enforcement and community policing.  

“I’m grateful and excited for this opportunity to come back to the city that helped start my career in law enforcement. I am humbled to follow in the footsteps of the Department’s founder and my mentor, Kevin Gano, as well as all my previous predecessors who each had a part in shaping the City’s Public Safety Department”.

For more information please call (562) 929-5732 or email publicsafety@norwalkca.gov

Public Safety Programs

Please contact the Department of Public Safety at (562) 929-5732, should you require any of the following services or have any questions regarding the Department of Public Safety and its functions. You can also click on the highlighted links below to obtain more information regarding the following areas of service:

• Field Patrol Services
• Community Safety Partnership
• Office of Emergency Management
• Citation Information
• Youth Intervention Services

Facility Information

Public Safety Office 12700 Norwalk Blvd. Room 15 Norwalk, CA 90650 PHONE: (562) 929-5732 FAX: (562) 929-5564 E-MAIL: publicsafety@norwalkca.gov

Norwalk Sheriff’s Department 12335 Civic Center Drive Norwalk, CA 90650 PHONE: (562) 863-8711 EMERGENCY 9-1-1

L.A. Crimestoppers

In an effort to prevent and reduce crime, the Los Angeles Regional Crime Stoppers program was created by partnering with members of the community, law enforcement, and media in offering anonymity and cash rewards to anyone providing information leading to an arrest, resulting in safer communities.

Crime Stoppers encourages members of the community to assist local law enforcement agencies in the fight against crime by overcoming the two key elements that inhibit community involvement: fear and apathy.

Crime Stoppers uses a three part approach to solving crimes. The first part of the program is to empower the community by providing a safe way to report criminal activity. Secondly, Crime Stoppers partners with all forms of media in the Los Angeles region to inform the community on how to anonymously report crimes. Law Enforcement is the final part of the triangle in which they will follow-up on tips from community members.

To report any criminal activity anonymously, please visit www.LACrimeStoppers.org or call 1-800-222-TIPS (8477). 

Megan's Law [PDF]

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