Improved Website Experience Coming Soon

We’re excited to announce the launch of our newly redesigned City of Norwalk website! Whether you're a resident, a business owner, or a visitor, our goal is to provide you with an improved, more user-friendly experience. The new website is designed to make it easier for you to access essential services, stay updated on community events, and find the information you need—quickly and efficiently.

Estimated Launch: Week of November 17, 2024

What’s New?

• Modern, Mobile-Friendly Design
  Our new website is now fully responsive for mobile use, so you can easily navigate and access information on the go.

• Improved Navigation
  We’ve simplified the layout to help you find what you're looking for faster. Whether you're checking permit status, paying a bill, or exploring city projects, everything is just a click away.

• Enhanced Search Functionality
  Need to find specific information? Our upgraded search feature makes it easier to get exactly what you need with just a few keywords.

• Streamlined Access to Services
  Residents and businesses can now easily request city services, report issues, or make payments with fewer steps. This means more time for you to focus on what matters most.

• Stay Updated
  Keep up with city news, events, and alerts with our dedicated sections that make it simple to stay informed and connected to the community.

FAQ: Norwalk's New Website Redesign

We understand you may have some questions about the new City of Norwalk website. Below are some frequently asked questions to help you navigate the changes and make the most of the new features.

1. Why did the City of Norwalk redesign the website?
The redesign was aimed at creating a more user-friendly, accessible, and modern website that better meets the needs of our residents, businesses, and visitors. We wanted to improve navigation, make key services more accessible, and enhance the mobile experience.

2. How can I find the information I need on the new website?
The new website features a simplified menu and an enhanced search bar at the top of every page. Whether you're looking for city services, event updates, or business resources, you can use these tools to quickly locate the information you need.

3. Can I access the website on my phone or tablet?
Yes! The new website is fully optimized for mobile and tablet devices, allowing you to access all features and services from any device, wherever you are.

4. Can I still request city services or report an issue online?
You can easily request services or report issues using our dedicated online forms and/or links.

5. Will my old bookmarks still work?
We recommend updating them to reflect the new site structure to ensure you're accessing the most up-to-date information.

6. How do I stay updated on city news and events?
Our new "News & Events" section will keep you informed on everything happening in Norwalk. You can also sign up for our newsletter or follow us on social media for regular updates.

7. What should I do if I can't find something on the new website?
If you're having trouble finding what you're looking for, try using the search bar at the top of the page. If you still can't locate the information, feel free to contact our support team via the "Contact Us" page for assistance.

8. Can I still pay my bills or access other city services online?
Absolutely! All online services, such as paying bills, applying for permits, or requesting records, are available in the "Online Services" section of the new site.

9. Who can I contact if I have feedback or issues with the new website?
We’d love to hear your feedback! You can reach out to us through the "Contact Us" page on the website, and we'll do our best to address any issues or suggestions.

We hope you enjoy the new online experience and appreciate your patience as we continue to make improvements based on your feedback!