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Safety Tips During the Storm (English)

Vigilancia de tormenta en Norwalk (Spanish)

Notice any issues in the community? Report it

If you're on your smartphone (Android or Apple), visit this LINK to download the Norwalk Connects App. Or, submit your Service Request below!

 If you are under a flood warning

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  • Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown!

    • Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.

  • Stay off of bridges over fast-moving water.

  • Depending on the type of flooding:

    • Evacuate if told to do so.

    • Move to higher ground or a higher floor.

    • Stay where you are.

Prepare NOW 

Sign up for Norwalk's Nixle Alerts

Text "NORWALK" to 888777 to receive public safety updates.

Sandbags and Sand

Sandbags: Please call Fire Station #20 for sandbag inventory (12110 Adoree St.) at 562-863-0214 or Fire Station #115 (11317 Alondra Blvd) at 562-868-5212. Sandbags hold about 3-4 shovels of sand and weigh ~23 lbs.

 Sand is usually available at the following locations:

📍Norwalk Park across from Aquatic Pavilion, 12155 Sproul St.

📍Gerdes Park parking lot, 14700 Gridley Rd.

📍Hermosillo Park parking lot, 11959 162nd St.

📍Bob White Park parking lot, 12120 Hoxie Ave.

📍Holifield Park parking lot, 12500 Excelsior Dr.

We encourage you to call fire stations ahead of time to ensure bags are still in stock. All sand locations are self-serve. Please bring your own equipment or shovels.

Know Your Risk for Floods

Visit FEMA's Flood Map Service Center to know types of flood risk in your area.  Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.

Preparing for a Flood
Make a plan for your household, including your pets, so that you and your family know what to do, where to go, and what you will need to protect yourselves from flooding. Learn and practice evacuation routes, shelter plans, and flash flood response. Gather supplies, including non-perishable foods, cleaning supplies, and water for several days, in case you must leave immediately or if services are cut off in your area.

In Case of Emergency
Keep important documents in a waterproof container. Create password-protected digital copies. Protect your property. Move valuables to higher levels. Declutter drains and gutters. Install check valves. Consider a sump pump with a battery.

Purchase Flood Insurance
Purchase or renew a flood insurance policy. Homeowner’s insurance policies do not cover flooding. It typically takes up to 30 days for a policy to go into effect so the time to buy is well before a disaster. Get flood coverage under the National Flood Insurance Program (NFIP).

Survive DURING

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  • Monitor official City of Norwalk channels such as the website or on social media (@cityofnorwalkca)
  • Do not walk, swim or drive through flood waters. Turn Around. Don’t Drown!
  • Evacuate immediately, if told to evacuate. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
  • Contact your healthcare provider If you are sick and need medical attention. Wait for further care instructions and shelter in place, if possible. If you are experiencing a medical emergency, call 9-1-1.
  • Listen to EAS, NOAA Weather Radio or local alerting systems for current emergency information and instructions regarding flooding.
  • Stay inside your car if it is trapped in rapidly moving water. Get on the roof if water is rising inside the car.
  • Get to the highest level if trapped in a building. Only get on the roof if necessary and once there signal for help. Do not climb into a closed attic to avoid getting trapped by rising floodwater.

Be Safe AFTER

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  • Monitor official City of Norwalk channels such as this website or on social media (@cityofnorwalkca). Return home only when authorities say it is safe.
  • Avoid driving, except in emergencies.
  • Wear heavy gloves and boots during clean up.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off the electricity to prevent electric shock.
  • Avoid wading in floodwater, which can contain dangerous debris and be contaminated. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.